Delete my account

You can request the deletion of your account and its associated data at any time, for one or all Procaryote apps.

What is deleted

Your account (user ID, e-mail address, name) and your sign-in credentials.
Data entered in the app: profiles, programs, notes, photos and history.
Your preferences and e-mail subscriptions.

What may be kept

Only data we are legally required to keep (for example invoices, 7 years under Belgian accounting law). Technical backups are erased automatically within 30 days. A paid subscription through the App Store or Google Play must be cancelled from your store.

Deletion request

First name * Last name * Account e-mail address * App concerned Comment (optional) I confirm I want to permanently delete my account. This cannot be undone.

Your e-mail app will open to send the request to dpo@procaryote.com, preferably from your account’s address. Once your identity is verified, the deletion is carried out and confirmed by e-mail within 30 days at most.